Master Class #64: Be Clear. Be Concise.
Strong communication is the lifeblood of any successful business.
Unclear messages lead to inefficiency, missed deadlines and strained relationships. Here's five ways you can up your communication game:
1. Clarity is key. Use concise language tailored to the audience. Jargon might impress colleagues, and maybe your mom, but it confuses clients.
2. Emphasize active listening. Ensure understanding by asking questions and summarizing key points.
3. Use the right channels. Formal reports are great for presentations; opt for casual emails for quick updates.
4. Use technology. Video conferencing fosters connection, while project management tools keep everyone on the same page.
5. Be open. Encourage feedback, both positive and constructive. This builds trust and allows your key audiences to voice concerns before issues escalate.
And know when to end the message. Like here.
THE NEW 60
A Jaffe Exclusive
by Andy Landorf & John Colquhoun
